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Who are we?

The Bulgarian Removals Association /BPA/ includes removal companies united around common interests.

It was established with the aim of protecting its members and the professional removals industry, to promote local and international removals as an activity, and to maintain an organization through which to coordinate efforts for the development of the industry.

BPA seeks equality of larger and smaller companies between international and national ones. The association represents its members before Bulgarian, foreign and international institutions and organizations and protects their rights and interests. With the set goals, responsibilities and professional ethics, it strives for increased quality of the activities performed.

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Wonderful impressions, I will use them again if needed!
They responded urgently, they answer the phone on Saturday evening.
Wonderful guys, fast work and correctness!

Nadia Borisova
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I am extremely satisfied with the service! Quick date for moving a piano from one city to another! Careful and punctual. It was much easier than I expected and not expensive. I recommend!

Zhanina Stanislavova
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I am extremely satisfied with the service and attitude of the team. I recommend them and will definitely contact them again for relocation.

Maria Mladenova
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Extremely accurate and correct, I have been using their services for 6 years and they are always top notch.

Milena Kiselichkova
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Code of Ethics

What is the Code of Ethics?

The Code of Conduct of the Bulgarian Removals Association is the only code in the removals industry.

All BMA members adhere to the code, which sets out the standards of service you will receive, the quality of materials used, the standards for vehicles and warehouses, the training requirements for staff and what will happen if something goes wrong. Most importantly, the code requires BMA member removal companies to always treat you with courtesy and responsiveness.

We promise to treat you fairly and fairly and to uphold all the standards set out in the Code. Our key commitments are:

  • to ensure that our advertising and promotional materials are clear and free from misleading information;
  • to provide you with a clear description, price and schedule of work;
  • to offer insurance or other protection options;
  • to clearly explain our liability for damage or loss, time limits for making claims, and cancellation/suspension of rights and fees;
  • to provide staff who are courteous, competent and prepared to provide a high standard of service;
  • to seek to resolve matters that are not in order in a timely and responsive manner;
  • to publish this Code, provide free copies and train our staff to apply it in practice.

In the event that you make a complaint about the service, the relevant BAP member will make reasonable efforts to resolve it fairly, quickly and effectively.

GOALS OF THE ASSOCIATION

The Association is established and exists for the benefit of its members to achieve the following goals: To protect the interests of its members and to build and improve the reputation of the professional removals industry.

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ASSOCIATION STATUTE

This statute establishes the legal framework of the association “Bulgarian Relocation Association”, hereinafter referred to as “the Association”, for the implementation of activities for private benefit within the meaning of the Non-Profit Legal Entities Act.

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Fademac European Movers

Всички членове на Българска Асоциация по Преместванията са официални членове и партньори на Fademac European Movers

 

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